Shipping and Returns

Retail orders: All UK orders will be dispatched by Royal Mail Second Class Post. P&P charge for orders under £50 in value: £3.99.

UK orders over £50 in value will be despatched with no charge for P&P.

Non-UK orders under £50 order value shipping to Europe will be charged at £9.50 per consignment.

Non-UK orders under £100 order value shipping to the rest of the world will be charged at £12.00 per consignment.

Please allow 2-3 working days for processing.

Trade orders: UK Carriage Paid order value, £350 (ex VAT), otherwise £10 per consignment (may be reduced for small orders at our discretion).

Non-UK Carriage Paid order value, £2,500, otherwise £25 per consignment (may be reduced for small orders at our discretion).

 

Returns (Retail customers only – Trade returns, please contact us directly).

You may return items for a full refund, providing they are posted to us within 14 days of receipt. Unfortunately, we can not refund postage for unwanted goods. Please contact customer services sales@88london.co.uk for a returns reference before sending.

Faulty items may be returned within 30 days for a full refund. Faulty goods returned later than this may be repaired, exchanged or refunded at our discretion.

Please send returns (by Royal Mail only) to:

Ping Ping Jewellery Ltd – Returns Department

P.O. Box 2080

Salisbury

SP4 7WS

UK

Please clearly state your name, address, date purchased and returns number within the package.

This does not affect your statutory rights.

Leave a Reply